When you create an event, you can specify how many tickets/seats are available.
You can specify the number for specific participant types, for the entire event, and you can specify how many tickets/seats can be purchased per order.
If you are in the process of creating the event, you will be able to make these choices in the Participant Types step – and afterwards you can adjust it via the item with the same name on the event overview.
Setting the overall number of participants/tickets
Usually, you need to set a maximum number of seats or tickets for your event – regardless of which type of ticket is purchased.
Example: You have a course with room for 500 guests. You offer adult and senior tickets and it does not matter how many of each type come, as long as the total number does not exceed 500.
If you want to set an overall limit, do the following:
- Click on the large gear above the participant types
- Enter the number and then click save
- Now the overall limit is set, and you will not be able to sell more than the allowed number of tickets.
Setting the number for specific participant and ticket types
In some cases, you need to limit a specific participant type.
Example: You have a course with room for 500 guests. Of these 500 seats, 100 are VIP seats, so you cannot sell more than 100 of this type.
If you want to set a specific limit on one or more participant types, do the following:
- Enter the number of available tickets/seats in the Number available field for the participant type(s).
If you have already entered an overall number for the entire event, you do not need to enter a number for participant types that are set to unlimited – the system ensures that no more than the overall number is sold.
However, if you have specific numbers for several participant types, you enter the number for these.
Limiting the number of seats/tickets that can be booked per participant type or per order
If you need your participants to only be able to select a certain number when they register, you can easily do that as well.
Set a specific number per participant type
If only, for example, 2 VIP tickets can be purchased per order, but more regular tickets can be purchased in the same order, you set this by clicking on the small gear next to the participant type's Number available field
Set a specific number available per order
If the number that can be ordered per order should apply to all ticket types, do the following:
- Click on the large gear above the participant types
- Enter the number of tickets/seats that can be booked per order across participant types.
NB: Number available is automatically set to unlimited (a horizontal 8) on all participant types.